Banned Apparel Ltd | Terms & Conditions
The term '[business name]' or 'us' or 'we' refers to the owner of the website whose registered office is Banned Apparel Ltd. Unit 1, Westfield Close, Rawreth Industrial Estate SS6 9RL, Rayleigh. Our company registration number is 9921180 registered in the United Kingdom. The term 'you' refers to the user or viewer of our website.
This website and its content is copyright of Banned Apparel Ltd © Banned Apparel 2014. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Terms and conditions for website usage
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Prices are subject to change at any time and without prior notice.
Our permission must be obtained before listing our products on E-bay or Amazon.
Our minimum order is £150 excl. carriage.
Company reserves the rights to lower or increase price of any product at any time without prior notification.
Return & Refund Policy
We accept returns within 15 days from the date courier company claims the package was delivered.
Simply return any regular priced item within 15 days for a full refund (excluding shipping). Shipping is non-refundable.
You must email us reasons for return, order number, name, shipping address, and phone number before returning item.
Please do not return items to us without prior notification and return authorisation.
Refunds can only be issued to your original payment method.
We are unable to switch refunds to a new or different payment method other than what was originally used on your order.
Sale items cannot be returned or exchanged.
We only offer exchanges for the same item in a different size or colour. We cannot accommodate exchanges for different items.
Item must be in perfect unworn condition with tags in place.
Do not cut off the label or care instructions that are sewn into the garment before you try on.Please remember that the item you are shipping back should present no evidence of wear.YOU MUST RETURN THE GARMENT EXACTLY AS YOU RECEIVED IT.
If those conditions are not met, we will not process your refund, and items will be shipped back and card charged for shipping.
Customers are responsible for paying return shipping. We do not accept responsibility for returned item until it is received back. We do not accept liability for lost packages and goods damaged in transit.
Returns are processed within 7-10 business days after arriving back.
'No refunds or exchanges on swimwear or lingerie.'
Orders paid for before 1pm are dispatched same working day, Monday to Friday. Any orders paid for after 1pm on Friday or over the weekend will be dispatched on Monday, except bank holidays.
Standard shipping within the UK is via Interlink,UPS next day service. Majority of orders are delivered next working day except for Ireland, Isle of White and Scottish Isles for which delivery takes 2-3 working days.
Orders sent to destinations within the EU are sent via Interlink DPD, DHL, UPS.
Delivery can be expected within 3-5 working days.
Orders sent to destinations outside the EU are sent via DHL, Fedex or UPS (whichever offers lowest charge). Delivery can be expected in 7-12 working days.